Client Director - Corporate

WTW • New Zealand, New Zealand • Posted April 12, 2026

About the Role

The Role

The Client Director will be responsible for the achievement of corporate budget and growth targets and servicing clients at a senior level. The primary duties include the following: 

  • Implement and review client service delivery including holistic discussions on risk and retention strategies as well as multiple tier client contact for all qualifying accounts 

  • Obtain formal client feedback annually for all qualifying accounts 

  • Leverage best practice from across WTW to deploy within the team

  • Represent the voice of the client both internally and within the teams when decisions are made regarding process, approach and future strategy

  • Ensure that every client has an agreed service plan and that client advocates implement every aspect of the plan

  • Pro-actively meet the annual new business target

  • Involvement in selected new business exercises and major projects