Client Advisor and Sales Support (Mandarin Speaker preferably)

CLIENT ADVISOR AND SALES SUPPORT (Mandarin Speaker preferably)

Your Mission: To provide an inspirational, luxurious shopping experience, maximizing every sales opportunity. Support peers and colleagues in efficient running of the boutique. Demonstrate excellent product knowledge and drive to achieve store targets.

Job responsibilities

• Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after‑sales, complaints) granting an extraordinary service and never let the customer leave with a bad impression.
• Listen and understand clients’ needs, providing customized advice and introducing them to the discovery of the Brand.
• Establish and develop relationship with existing clients and engage new customers to the brand.
• Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience. <...