Claims Handler

Aviva • west yorkshire, leeds • Posted July 01, 2026

About the Role

Claims Handler Salary - £28,600 Leeds This is a great opportunity for someone who enjoys working in a fast-paced, customer-focused environment and is passionate about helping people. Whether you already have experience in claims or contact centres, or you’re looking to build a career in this area, this role would suit someone who is confident communicating, enjoys problem-solving, and takes pride in delivering excellent service. A bit about the job: As a Claims Handler, you’ll support customers when they need us most, managing claims and guiding them through what can often be a stressful experience. Working as part of a collaborative team, you’ll handle calls from customers and suppliers, resolve queries, and provide tailored claims solutions to meet individual needs. You’ll be responsible for making liability decisions, setting clear expectations, and helping customers get back on the road as quickly as possible. As the role evolves, you’ll have the opportunity to take ownership of th...