Claims Examiner, Non-Motor

Claims Examiner, Non-Motor – Allianz Malaysia

Job Summary

To perform the following activities in assisting for Non-Motor (excluding liability, bond, TTBI and TBBD) in the following areas:

• Claims processing & assessment
• Claims settlement
• Claims recovery
• Claims Services
• Functional business analyst

Key Responsibilities

• Obtain necessary claims documents from insured, solicitors, underwriters, agents, brokers, etc.
• Appoint independent adjusters for investigations, solicitors for summon cases & medical specialists.
• Confirm coverage and assess claims based on documents / reports that support claims, i.e., medical, police report, adjuster report etc.
• Offer settlement to insured.
• Handle complaints from local authorities, insured & agents.
• Conduct negotiation & attend court when necessary for selected contested cases.