Claim Analyst

Manulife • Ho Chi Minh City, Ho Chi Minh • Posted June 14, 2026

About the Role

This FTE hiring will bring an opportunity to improve productivity of current high claims volume, and it will give our customers a satisfactory experience when the turn-around time is shortened. And especially, when Claims in-house goes live, numbers of claims cases will be handled by Manulife, not TPA Insmart anymore.

Position Responsibilities:

  • Perform Data Entry for claim cases
  • Scan documents for non-digital cases
  • Handling email box from customers for additional documents
  • Handling sending back original documents to customers
  • Other assigned tasks from Leader

    • Required Qualifications:

  • Graduated from University
  • Able to use Office tools smoothly
  • Able to adapt to new changes of process and system.

    • Preferred Qualifications:

  • Experienced in life Insurance industry (at least 1 year)
  • Smart in logistics.
  • Good communication.

    • When you join our team:

  • ...