Chief of Operations (Giám đốc Cấp cao khối Giao dịch Bảo hiểm)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Role Purpose
The Head of Operations leads end-to-end operational delivery across the life insurance value chain, including New Business Underwriting, Claims, Policy Service (POS), and Customer Service.
This role is accountable for operational excellence, transformation, and building a scalable, efficient, and customer-centric operating model that improves service quality, strengthens controls, and supports sustainable growth.

Key Responsibilities

1. End‑to‑End Operations Leadership

Prov...