CHAT ONLY/NON-VOICE - Health Care Customer Support - Weekends Off
Bellsoft Global Pasig • pasig, national capital region • Posted May 31, 2026
About the Role
Job Description
We are looking for Customer Service Representatives for a Healthcare Account to assist patients and clients with healthcare inquiries, claims, and service-related questions. You will ensure accurate information, resolve concerns professionally, and provide a positive experience for every customer.
Key Responsibilities:
-Handle inbound customer inquiries via phone, chat, or email
-Provide information on healthcare services, insurance claims, and coverage
-Assist clients with submitting forms or claims accurately
-Resolve questions or issues efficiently and professionally
-Document all customer interactions and updates in the system
-Escalate complex issues to supervisors when needed
-Meet quality, productivity, and customer satisfaction metrics
Work Schedule & Training:
-Shifting schedules, including nights, weekends, and holidays
-Comprehensive paid training on healthcare...
We are looking for Customer Service Representatives for a Healthcare Account to assist patients and clients with healthcare inquiries, claims, and service-related questions. You will ensure accurate information, resolve concerns professionally, and provide a positive experience for every customer.
Key Responsibilities:
-Handle inbound customer inquiries via phone, chat, or email
-Provide information on healthcare services, insurance claims, and coverage
-Assist clients with submitting forms or claims accurately
-Resolve questions or issues efficiently and professionally
-Document all customer interactions and updates in the system
-Escalate complex issues to supervisors when needed
-Meet quality, productivity, and customer satisfaction metrics
Work Schedule & Training:
-Shifting schedules, including nights, weekends, and holidays
-Comprehensive paid training on healthcare...