Chargeback & Dispute Operations Manager

Hong Leong Bank Berhad is seeking a Manager for Chargeback & Dispute Management in Kuala Lumpur. The candidate will oversee transaction dispute processes, ensuring compliance with Visa and MasterCard regulations while managing investigations.

This role requires a minimum of a Diploma/Bachelor’s Degree and over three years of relevant experience in dispute management. The ideal candidate will be detail-oriented, proficient in English and Microsoft Office, and capable of handling complex transactions effectively.