Centre Administrator JHB - Western Suburbs

CALLING ALL Contact Centre DIALLER ADMINISTRATORS

Reference: DBN -AD-1

Our client is looking for a Dialler Administrator to form part of their forward-thinking and visionary IT department in Constantia Kloof, Roodepoort. You will be situated in a bright, arty and busy environment and be part of a successful team.

As the IT & Dialler Administrator, you will play a crucial role in ensuring the smooth and efficient operation of our office environment, supporting a staff contingency of 60+ individuals. Your responsibilities will encompass both administrative and technical aspects, making you an integral part of our team. You will manage and develop business campaigns through a blended dialler, optimise performance to maximise sales opportunities, and continually analyse campaign and agent performance to identify opportunities for improvement.

Duties & Responsibilities

JOB RESPONSIBILITIES:

1. Manage ...