Centralized Operations Support Specialist
Gentiva • Mooresville, NC • Posted June 13, 2026
About the Role
**Overview**
The Centralized Operations Support Specialist is responsible for completing operational data review and processing tasks associated with the Electronic Medical Records (EMR) system. This position works independently within a collaborative team and communicates with field and corporate employees to facilitate issue resolution.
**Essential Functions**
+ Research and review of change of ownership for skilled nursing facility
+ Perform documented processes that may include, but are not limited to, HOPE transmission, EOB reviews, and EMR data entry, review, and updates.
+ Complete assignments in accordance with government and company specified timeframes, accuracy, and volume standards.
+ Communicate with employees and managers to facilitate issue resolution and provide education, as needed
+ Report issues and best practices that impact centralized processing
+ Recommend process and...
The Centralized Operations Support Specialist is responsible for completing operational data review and processing tasks associated with the Electronic Medical Records (EMR) system. This position works independently within a collaborative team and communicates with field and corporate employees to facilitate issue resolution.
**Essential Functions**
+ Research and review of change of ownership for skilled nursing facility
+ Perform documented processes that may include, but are not limited to, HOPE transmission, EOB reviews, and EMR data entry, review, and updates.
+ Complete assignments in accordance with government and company specified timeframes, accuracy, and volume standards.
+ Communicate with employees and managers to facilitate issue resolution and provide education, as needed
+ Report issues and best practices that impact centralized processing
+ Recommend process and...