Case Management Officer (Fixed-Term Contract) at Britam

Confidential • Kenya, Kenya • Posted June 17, 2026

About the Role

Job Description
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban…

Case Management Officer (Fixed-Term Contract)
Job Purpose:
Controlling and Managing policies through case management to ensure quality and cost effective healthcare, client service, provider management, processing provider claims and clients for payment.
Key Responsibilities:
Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration).

Interact with clients and service providers to ensure that the care is given within policy guidelines.

Review medical repor...
        