Case Administrator

Do you enjoy managing multiple cases, working across systems and keeping things organised and moving at pace — in a role where your work directly supports fair outcomes for consumers?

4 days from home, 1 set day in Liverpool with the team.

The Motor Ombudsman is the UK's only dedicated automotive Ombudsman. We resolve disputes between consumers and over 7,500 accredited businesses fairly, independently and at pace. We are growing our Liverpool team and looking for a Case Administrator to join us on a fixed-term contract until 25 December 2026.

The Role

This is a fast-paced, system-heavy, front-line case administration role requiring strong IT confidence, attention to detail, independent caseload management and professional communication skills. You will manage your own caseload from submission through to case preparation, progression and handover where required, following clear processes and service levels throughout.

4 da...