Carrier Contact Center Engineer - 24/7 Ops & SLA

edara in Dubai is looking for a professional to support its 24/7 Carrier Contact Center for IT operations. Your role will encompass ensuring SLA compliance, managing technical issues, and coordinating change management.

The ideal candidate should hold a Bachelor's degree in Telecommunications Engineering and have a minimum of 3 years of experience in the Telecom Industry. You will work closely with external partners and internal teams to manage operational processes effectively.