Card Shop Experience Lead for Growth

American Express • london, england • Posted July 01, 2026

About the Role

American Express is seeking a Manager for Shop Capabilities & Experiences to define strategy for card shop customer experiences. The role focuses on optimizing engagements, collaborating with various teams, and enhancing user experiences across platforms.

Ideal candidates will have strong marketing and digital expertise, experience with SEO, and exceptional project management skills. The role also emphasizes data-driven decision making and stakeholder communication.

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