Captain Waiter

Job Description

• Lead and coordinate the waitstaff to ensure a high standard of service is maintained.
• Provide exceptional customer service and address guest inquiries and complaints promptly.
• Assist in training and mentoring junior waitstaff to enhance team performance.
• Manage reservations and ensure proper table settings and service flow.
• Ensure compliance with health and safety regulations in the dining area.
• With at least 3 years work experience under the same capacity preferable in hotel or upscale restaurant setting.
• Had lead or supervised an F&B Team.
• Experienced in handling restaurant and bar operations including corporate functions.
• Knowledgeable in handling guest engagement, conversant and resolving complaints.
• Can create food and beverage promotions.
• With skills in preparing reports.
• College graduate preferable in Hotel and Restaurant Management....