UP$4K

PERSOL SINGAPORE PTE. LTD. • changi, east region • Posted June 28, 2026

About the Role

            Tenant Reimbursement  Manage the end-to-end tenant reimbursement process through the Tenant Admin Portal. 
Monitor and ensure timely submission of tenant declarations in accordance with monthly reporting timelines. 
Validate tenant declarations against system-generated reports, including reimbursement reports and redemption logs. 
Investigate and identify discrepancies such as missing transactions or incorrect reimbursement amounts. 
Liaise with tenants to obtain clarifications and supporting documentation where required. 
Escalate unresolved or complex cases to the relevant stakeholders for further investigation and resolution. 
 Passenger Enquiries  Manage passenger enquiries received through various channels, including Request-for-Help (RFH), Chatbot, and campaign mailboxes. 
Conduct initial assessment of enquiries and determine the appropriate resolution path. 
Respond to routi...
        