Call Center Specialist

Job Title: Dispute Resolution Specialist (Call Center Specialist)

Industry: Nonprofit / Consumer Services / Dispute Resolution

Location: McLean, VA

Assignment Type: Contract-to-Hire | Long-term contract with potential for permanent conversion after training completion

Pay: $24.00–$25.00/hour

Work Schedule: Monday–Friday | 9:00 AM – 6:00 PM EST

Hybrid schedule after training: 2 days onsite / 3 days remote

Initial training period will be fully onsite for approximately 3–6 weeks

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with a respected organization seeking customer-focused professionals to join their dispute resolution operations team. This organization supports consumers through structured resolution programs and provides a collaborative environment with opportunities for long-term growth and advancement.