Call Center Representative. Salary upto 20K-30K

Call Center Representative. Salary upto 20K-30K

On-site - Cebu 5-10 Yrs Exp Diploma Full-time

Description

• Manage inbound and outbound calls in a timely manner.
• Provide excellent customer service and support to resolve issues.
• Document call details and customer interactions accurately.
• Escalate complex inquiries to appropriate departments.
• Maintain a deep knowledge of products and services to effectively assist customers.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 5–8 years
• Skills and Competencies: Excellent verbal and written communication skills
• Qualities and Traits: Strong problem-solving skills and patience
• Responsibilities and Duties: Ability to handle fluctuations in call volume
• Working Conditions: Fast-paced office environment