Call Center Representative

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

13th Month Pay, Employee Loan

Insurance Health & Wellness

Health Insurance

• Respond to customer inquiries via phone, email, or chat.
• Provide accurate information about products and services.
• Resolve customer complaints and issues efficiently.
• Maintain detailed records of customer interactions.
• Work collaboratively with team members to improve service quality.
• Achieve performance metrics and KPIs set by management.
• Bachelor's Degree
• Course : Allied Sciences, Social Sciences, Social Work, Human Services or a related field

Qualifications:

• At least 1 year direct adult patient care such as but not limited to
• Long term care
• Home and community based ...