Call Center Representative (Part Time)

Opus • Shrewsbury, Massachusetts • Posted June 06, 2026

About the Role

Position Description

Schedule: Part-time during business hours (between 8a-6p Mon-Fri)

Office Location: Shrewsbury, Massachusetts (80% hybrid schedule after on-site training is complete)

Rate:

POSITION PURPOSE:

This position provides support for motorists seeking information regarding the Massachusetts Motor Vehicle Safety & Emissions Inspection Program, (Massachusetts Vehicle Check Program). This position also provides telephone support for inspection station personnel about processes, procedures and basic equipment troubleshooting. Working remote is conditional upon performance and company needs.

DUTIES AND RESPONSIBILITIES:

  • Professionally respond to telephone inquiries from motorists relating to program rules and requirements, procedures, test results, and station locations.This includes:
  • Entering each call received into tracking system.