Call Center Representative - Fresh Grad / No BPO Exp. - Alorica Ilocos Norte

TalentLink Outsourcing is seeking a customer service representative to join their team.

Job Description

Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Resolve customer issues and complaints efficiently. Maintain detailed records of customer interactions. Collaborate with team members to enhance service quality. Meet performance metrics and contribute to team goals.

Responsibilities and Requirements

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Benefits

• Competitive Salary Range
• NO BPO experience needed – We’ll trai...