Call Center Operations Manager

Job Summary:

Works closely with our partner to set-up and operate this store. The successful candidate will initially project manage the fit-out of the store, liaising closely with our partner’s marketing and design team. After opening, he/she will manage the day to day running of the store, leading and guiding the staff to deliver exceptional levels of customer satisfaction. He/she will work with our international team and our partner’s country management team to continuously roll-out new and innovative service offerings and events. Operating in strict compliance iQor company policy and local legislation, he/she will support the goals of the Business Unit Leader and Account Director and work closely with our approved service provider in the country.

IN OFFICE: MERIDIAN, MS

Responsibilities:

• Management and development of staff in a consumer retail environment.
• Day ...