Call Center Operations Analyst (Customer Support)
Cengage Learning Inc. • United States, Ohio • Posted June 12, 2026
About the Role
Call Center Operations Analyst (Customer Support)
Do you dare to reinvent the future of education?
At Cengage Group, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals. As a Cengage employee, you will blaze a new trail to transform the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there is no limit to what you can imagine, create and set in motion.
Are we right for you?
As a fast growing, profitable standalone business within Cengage, ed2go has empowered millions of adult learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners and a growing roster of corporate customers, we continue to experience rapid year-over-year growth in our products and services. This position is a new, elevated role with...