Call Center Manager

Job description

POSITION OVERVIEW:

Sheffa Group LLC, owners of multiple upscale medical spas like DermaVe, Ageless, Timeless, Skinfinity, etc. is committed to delivering exceptional experiences in the beauty and wellness industry, offering state-of-the-art services in a luxurious environment.
Our diverse portfolio includes a range of premium medical spa and salon services, including skincare treatments, aesthetic procedures, and beauty services. We pride ourselves on providing top-tier client care, cutting-edge technologies, and a dedicated team passionate about helping individuals look and feel their best.

We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance, improve outbound sales conversion, support marketing efforts, increase appointments and bookings, and consistently meet or excee...