Call Center Coordinator

Job Specifications

• Graduate of Bachelor’s degree in a medical field— with a certification from an accredited program
• Minimum of 1‑year experience with an impressive track record in providing professional nursing care for clinic patients following established standards and practices. Minimum of 1‑year experience in providing warm and pleasant customer service.
• Effective team player. Excellent interpersonal relationship skills and can work and relate well with co‑employees, patients and customers.
• Must have behavioral sensitivity, maturity, diplomacy and tact in addressing complex situations and handling irate customers; outstanding oral and written communication skills.
• Strong ethics and high level of personal and professional integrity.
• Must have basic familiarity with federal and state laws and requirements relating to healthcare management.
• Computer literate and highly proficient in using MS Office prog...