Call Center Associate

The Salvation Army • Wilkes Barre, PA • Posted June 17, 2026

About the Role

Call Center Associate

Job Locations US-PA-Wilkes-Barre



Job ID

2026-15233


Category

Customer Service


Compensation Min

USD $12.50/Hr.


Compensation Max

USD $13.00/Hr.


Type

Regular Full-Time



Overview


The Salvation Army Call Center in Wilkes-Barre, Pennsylvania is seeking courteous, professional, detail-oriented individuals to answer calls from donors.






Responsibilities


The Donor & Customer Communications Associate serves as the first point of contact for donors, customers and the public who reach out to our Call Center. They provide professional, courteous, and informative assistance regarding donations of goods and vehicles, as well as other services offered by The Salvation Army. This role ensures that all communication is handled with a high degree of a...