Call Center Agent (Travel Account Back Office)

Call Center Agent (Travel Account Back Office)

On-site - Makati

No Exp Required

High/Senior High School

Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Provide exceptional customer service to clients inquiring about travel-related issues.
• Assist in processing travel bookings, changes, and cancellations as needed.
• Respond to inquiries via phone, email, and chat in a professional manner.
• Maintain accurate records of customer interactions in the company database.
• Collaborate with team members to resolve complex customer issues effectively.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 0–2 yea...