Call Center Agent

Synlink Recruitment Outsourcing Co. Inc.

On-site - Cebu
No Exp Required
High/Senior High School
Full-time

Job Description

• Handle incoming customer calls and provide effective solutions to inquiries.
• Maintain a high level of customer satisfaction through quality service.
• Document customer interactions and feedback in the system accurately.
• Collaborate with team members to address customer needs and improve service.
• Participate in training sessions to enhance product knowledge and skills.

Key Skills

• English Language
• Customer Service
• Account Management
• Technical Skills
• People Skills
• Organizational Skills
• Call Centre

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–1 year of experience in a customer service o...