Call Center Agent - Bilingual (un)

Join Our Team as a Bilingual Monitoring Center Agent (Full‑Time, Permanent – Entry‑Level Night Shift)

Location: Toronto, ON. Salary: $22.95 – $31.91 per hour, plus premiums and benefits.

We’re a team that thrives on purpose, collaboration, and making a real difference. If you're looking for a role where your work matters and your growth is supported, we’d love to meet you. This is an entry‑level position for the night shift. Ideal for candidates looking to start or grow their career in a stable, mission‑driven environment.

What You’ll Do

As a Monitoring Center Agent, you’ll be at the heart of our operations—responding to alarm signals, monitoring video feeds, and coordinating with emergency services. You’ll handle inbound and outbound calls, follow clear procedures, and help ensure safety and peace of mind for our clients.

• Respond quickly and accurately to alarm signals and phone calls
• Monitor security systems and video surveil...