Calgary Customer Success Manager Role
Vish • calgary, ab • Posted July 04, 2026
About the Role
Join Vish as a Customer Success Manager in Calgary, Alberta, and redefine salon business operations. Lead onboarding and training while enhancing salon owner satisfaction.
In this role, you will manage comprehensive customer relationships from initial setup through ongoing support, ensuring salons make informed decisions using our advanced technology. Your contributions will be crucial to reducing churn and driving growth across Canada and beyond.
Key Responsibilities:
• Direct customer onboarding and system training sessions
• Nurture strong relationships with salon staff
• Assess customer needs and conduct business reviews
• Drive renewals and upsell opportunities effectively
• Gather customer feedback for product development
Requirements:
• 2 to 4 years of experience in customer success
• Strong problem-solving and critical thinking abilities
• Proficiency in MS Excel and HubSpot
• Self-starter mindset with a tech-savvy approach
• Experience in...
In this role, you will manage comprehensive customer relationships from initial setup through ongoing support, ensuring salons make informed decisions using our advanced technology. Your contributions will be crucial to reducing churn and driving growth across Canada and beyond.
Key Responsibilities:
• Direct customer onboarding and system training sessions
• Nurture strong relationships with salon staff
• Assess customer needs and conduct business reviews
• Drive renewals and upsell opportunities effectively
• Gather customer feedback for product development
Requirements:
• 2 to 4 years of experience in customer success
• Strong problem-solving and critical thinking abilities
• Proficiency in MS Excel and HubSpot
• Self-starter mindset with a tech-savvy approach
• Experience in...