Business Systems Support Specialist

We are looking for Business Systems Support Specialist to enhance the client Global IT Team with a presence in Sharjah for the UAE business, focusing on providing day-to-day support to staff. Will also be working with the IT Team to implement enhancements and systems across the group with primary focus on HubSpot, used for Sales, Marketing and other CRM functions. Other packages will be primarily Sales, Finance and Marketing oriented.

• Support key systems for Sharjah based staff, including but not limited to Business Central, Xero, HubSpot, WordPress (website), SharePoint, Azure365, and Reporting namely utilizing SQL and PowerBI.
• Work with key stakeholders to translate their business requirements and requests into actionable IT technical specifications.
• Maintain support and job boards, including ticket and project task management.
• Work with the wider IT Team to deliver IT Software Changes that meet customer...