Business Process Senior Associate

Company 81 - Manulife Data Services Inc. • Quezon City, Metro Manila • Posted June 29, 2026

About the Role

Position Responsibilities: 

  • Process and analyze transactions in alignment with the Service Level Agreements set with the Business Unit.

  • Attain mastery of Business Unit policies governing the transactions handled.

  • Report all system issues that may affect operational performance.

  • Perform other duties and functions assigned by Operations Management.

  • Required Qualifications: 

  • Open to fresh graduates with a Bachelor’s degree

  • Undergraduates may also apply, provided they have at least 2 years of BPO, back‑office, or administrative experience 

  • Candidates with experience in back-office operations or administrative roles are highly desirable. This includes familiarity with office management tasks, data entry, document handling, and providing general support to ensure efficient office operations. 

  • Amenable for either day shift or night shift

  • Pref...