Business Planner (Tenant Engagement)

Toronto Community Housing • Toronto, Ontario • Posted March 11, 2026

About the Role

Make a difference

WearecurrentlysearchingforadedicatedandpassionateindividualtojoinourfamilyatToronto CommunityHousing!AsaBusiness Planner,you’ll utilize yourexpertiseandknowledgeofresearchmethodsandstatisticalanalysistocontributetotheongoingeffortsofTorontoCommunityHousingtoimprovetheneighborhoodsandlivesofresidents ofToronto.

Reporting tothe Manager, Engagement Data and Impact the Business Planneris responsible forsupportingtheResidentandCommunityServicesdivision'sstrategic,operationalandbusinessplanningprocessesbydevelopingbusinessplans,policies,proceduresandstandardsusingindustrybestpractices.TheincumbentwillmeasureandanalyzeperformanceandempiricaldatafortheResidentandCommunityServicesdivisionandensurethattheDivision’ssystems,practicesandprogramsareachievingdesiredimpactinTCHCcommunitiesandarealignedwithvalues,policies,andcorporatestrategicplans.

What you’ll do

Planning

  • Support the Division’s strategic planning processes