Business Manager - Fragrance

Coty • Birmingham, England • Posted June 29, 2026

About the Role

THE ROLE

OPTIMIZE, ENABLE, INNOVATE!

As our Business Manager – Fragrance, you play a critical role in delivering overall sales objectives while ensuring excellence of execution across your account. You are accountable for leading, motivating, and developing your team, combining strong commercial acumen with a deep passion for luxury fragrance.


You will be reporting to the Area Manager, and you will manage:

Sales Performance & Customer Experience

  • Coach and motivate the team to achieve monthly sales targets and KPIs

  • Fairly distribute targets daily, weekly, and monthly across the team

  • Deliver Coty’s customer service ceremony with every customer interaction

  • Build strong customer relationships to influence, convert, and retain

  • Consistently drive upsell while maintaining a premium fragrance experience

    • Excellence of Execution

  • Lead by example as a brand a...