Business Expert - Online Payments Enablement

H&M Group • Bengaluru, Karnataka • Posted June 11, 2026

About the Role

Job Description

WHAT YOU’LL DO​

We are seeking a detail-oriented and proactive Payments Business Expert to join our team. This role is critical in supporting the end-to-end payment ecosystem, ensuring seamless integration, ongoing support, and effective collaboration across departments and external partners.

Key Responsibilities:

  • Configure and maintain payment plug-ins across lower environments and production systems.
  • Provide hands-on support during all testing phases, promptly resolving ad hoc issues.
  • Investigate and resolve payment-related incidents, such as missing captures or refunds.
  • Collaborate with cross-functional teams to ensure smooth payment processes.
  • Coordinate with Payment Service Providers (PSPs) to communicate test phases, go-live schedules, and business go-live (BGL) updates.
  • Assist testers with placing orders in the production environment when required.
  • Resea...