Business Development Support (Ciudad Apodaca)

Especialista en soporte de ventas - CB3 - NM Descripción del trabajo
FUNCIONAL RESPONSABILITIES
Administration of the survey instrument (methodology) to measure the Customer Satisfaction according to ISO requirements.
Analysis of the information and data obtained and preparation of results of presentations.
Direct sales incentivization: Coordinate customer contact activities, as defined by Customer Service Management, to build relationships that drive sales.
Design and coordinate customer attraction and retention strategies, focusing on maintaining and expanding the active customer base.
Support for direct sales efforts: Generate resources (strategies, tools, catalogs, information, etc.) derived from identified market needs to support the commercial department's activities.
Strengthening brand communication and positioning: Develop brand positioning strategies (creation, development, strengthening, and maintenance) based on corporate brand guidelines and ...