Business Data Analyst - ENT

Russell Tobin's client, a a world leader in heating, air-conditioning and refrigeration solutions company, is hiring a Warranty Administrator in East Syracuse, NY.

Job Title: Warranty Administrator /Warranty & Customer Support Analyst

Location: East Syracuse, NY (Hybrid)

Pay Rate: $20 - $21.50/hr.

Job Type: Contract for 1 yr w/ pos of ext/conversion

Schedule: Monday to Friday, 8:00 AM – 5:00 PM

Position Summary

A Warranty Administrator is a customer service and support professional working under general supervision. The role focuses on responding to customer inquiries related to product registration, warranty claim status, and coverage details. The position is responsible for maintaining accurate records of customer interactions, including inquiries, complaints, comments, and resolutions.

In addition, ...