Business Consultant – Business Discovery & Optimization

International Financial Group • Toronto, Ontario • Posted June 24, 2026

About the Role

Our client, a leading organization focused on Enterprise Digital & AI Enablement and operational excellence, is seeking a Business Consultant - Business Discovery & Optimization. This role will drive process improvement initiatives by leveraging business analysis, process engineering, and data-driven insights to enhance operational efficiency and client/employee experience. The position involves collaborating with cross-functional teams, designing future-state processes, and supporting transformation initiatives across the organization. This is a 6 Months contract role with a hybrid work model.

Responsibilities
  • Identify opportunities within operational processes and deliver actionable insights to improve client and frontline experience
  • Develop current and future state process maps (high-level and detailed) to support process optimization initiatives
  • Facilitate stakeholder collaboration sessions (e.g., workshops, brainstorming) using virtual tools