Business Analyst

Delivery Petaling Jaya, Malaysia Posted 12/3/2025

About This Role

We’re looking for a sharp and customer-obsessed Business Analyst to help shape the future of our insurance tech products. You’ll work closely with product and engineering teams to turn complex insurance processes and client needs into clear, actionable specifications. You care deeply about the user experience - always asking: “Is this intuitive? Does it solve a real problem? Does it create value for my client?” You combine strong insurance domain knowledge with a keen product mindset, helping us deliver solutions that are both technically sound and truly valuable to the end user.

Key Responsibilities

• Lead workshops with internal and external stakeholders to gather and validate requirements.
• Analyze current business processes and identify functional gaps.
• Draft detailed user stories, functional specs, and acceptance criteria.
• Maintain traceabili...