Business Analyst - IT Service Management Company

Hire Resolve is currently seeking a Business Analyst to join our client's team in Johannesburg. As a Business Analyst, you will play a crucial role in understanding and analyzing business needs, defining requirements, and facilitating effective communication between stakeholders and technical teams.

In this role, you will work closely with project managers, developers, and other key stakeholders to gather and document requirements, conduct gap analysis, and contribute to the successful delivery of projects. You will also be responsible for supporting the implementation of new systems or functionalities, conducting user training, and ensuring overall project success.

Requirements

• Previous experience as a Business Analyst in a professional services environment
• Bachelor's degree in business finance and or IT
• Project Management qualification
• 3+ Years' experience involving business analysis, process mapping or involved in e...