Bureau Administrative Officer

Overview

Summary: Managing practices assigned to the Bureau Officer in accordance with the job functions as set out below.

Responsibilities

• Reconciliation of receipts and payments onto the VeriClaim system within two working days from receiving the documentation from all allocated practices.
• Registering new Bureau practitioners on medical schemes websites.
• Obtaining funder remittances on a regular basis from scheme websites.
• Sending of monthly statements via the VeriClaim system to the patients, in accordance with each practice’s requirements.
• Regular follow-up with medical schemes and patients regarding patient liability outstanding balances – Follow Credit Control Cycle Standard Operating Procedure (SOP) and monthly action plan.
• Professional and efficient handling of telephonic and email account enquiries from patients, practices and funds.
• Effective management of each allocated practice...