BSC/04/26 - HWB Business Support Co-ordinator

Victim & Survivors Service • belfast, northern ireland • Posted June 10, 2026

About the Role

Health & Wellbeing Business Support Co‑ordinator

Health and Wellbeing. BSC/04/26. Job Grade: Executive Officer 2 (EO2). Permanent. Salary will be in the range £30,458 - £31,097 per annum. Closing date for applications: 17:00 on Monday 11th May 2026.

Purpose of the role

Reporting to the Individual Needs Programme Officer, the Business Support Co-ordinator will facilitate clients’ access to VSS services, and ensure efficient call handling and a positive client experience with VSS.

Essential criteria

By the closing date for applications, candidates must demonstrate that they fulfil each of the following essential criteria:

  1. 5 GCSEs grade A-C (or equivalent), including English Language and Mathematics.
  2. 2 years’ practical experience in the following areas:
    • Effectively managing complex client interactions (face‑to‑face/telephone) including complaints.
    • Processing high volumes of infor...