Brand Ambassador - Luxury Retail

Concentrix is hiring Arabic and English speaking Customer Representatives on site to engage with customers from top brands across industries such as luxury retail, finance, real estate, fashion, and healthcare.

Responsibilities

• Curate unforgettable personalized experiences for high net worth clients.
• Maintain broad knowledge of client products and services.
• Exceed sales and CRM targets while fostering long‑term client relationships.
• Leverage product knowledge, materials, craftsmanship and heritage to advise and inspire customers.
• Maintain utmost discretion and professionalism in every interaction.
• Collaborate seamlessly with the team to uphold brand standards across all touchpoints.
• Support e‑commerce related enquiries for all sites in the region.
• Respond to after‑sales related questions at a basic level.

Qualifications

• Previous experience in luxury retail, upscale hosp...