Branch Manager

First Abu Dhabi Bank • dubai, dubai • Posted June 05, 2026
About the Role

To effectively manage the Branch to deliver sales and budget targets, offer high level of customer service, and create a challenging and healthy environment where staff can develop. This includes ensuring branch is fully compliant with operations and credit. 
Key Responsibilities Core Responsibilities Ensure adequate staffing of each department within the branch 
Generic Accountability Manage selection of branch sales staff 
Complete appraisal forms and collect input from the segment area manager and send completed form to AM to handover to HR. 
Be visible to customers and staff. 
Job Specific Accountabilities Ensures that the branch is running smoothly and effectively 
Maintain high level of customer service and handle customer complaints with TAT. 
Implement transformation initiatives as part of the LEAP program (e.g., Customer programs, new roles) 
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