BPO Team Lead - Night Shift & KPI Coach

Recruitify_HR in Cebu City is seeking a Team Manager with a minimum of 2 years experience in contact center services. The role involves coaching and supporting agents to ensure performance excellence while managing day-to-day operations across various channels. Candidates must be skilled in people management, communication, selling, and office software, and be amenable to working night shifts. This position offers a dynamic work environment with opportunities to develop talent and drive continuous improvement.
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