Bilingual Technical Support Representative English (Cuauhtémoc)

What You'll Be Doing
Do you have a passion for helping others and giving them peace of mind?
Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
1 year minimum of tech support and troubleshooting experience
Minimum 6 months of call center experience
Fluent in English and Spanish
Comfortable working to resolve the customers issues before escalating to the next level
High school diploma or equivalent
Computer savvy
What You Can Expect
Up to 20,560 MXN based on skills and the candidate's qualifications for the program, including additional bonuses based on your performance.
Uni...