Bilingual Receptionist (Barranquilla)

Key Responsibilities

• Communicate professionally with Spanish‑speaking and English‑speaking clients to gather information and answer questions.
• Adapt to existing client workflows and integrate with established business processes.
• Maintain and improve our database and CRM workflow management systems.
• Monitor pending client requests and provide timely follow‑up to ensure their completion.
• Potential role expansion into additional administrative tasks.

Schedule & Availability

• Full‑time (42-44 hours per week)
• Hours of operation: Mon‑Fri 8:00 AM - 7:00 PM, Sat 8:00 AM - 5:00 PM. This is the required availability, not the schedule for every week.
• Needs to have full availability during operation hours; schedule will change based on client needs.
• Potential overtime during quarterly and annual reporting periods

Qualifications

• Advanced Microsoft Word and Excel;...