Bilingual Mandarin Billing & Collections Lead (US Night Shift)

A leading tech startup is seeking a bilingual Billing & Collections Lead in Kuala Lumpur who possesses exceptional communication and problem-solving skills. The role involves managing billing disputes, optimizing client payment methods, and significantly enhancing the billing experience for clients. Responsibilities include monitoring accounts, resolving discrepancies, and serving as the main contact for inquiries. Ideal candidates should have a degree in accounting or finance, strong proficiency in ERP systems, and a startup mindset. Preference for those willing to work US hours.
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