Bilingual Insurance (Property & Casualty) Customer Service Representative - Work From Home
Cover Desk Mexico • monterrey, nuevo león • Posted June 27, 2026
About the Role
Position SummaryCover Desk Mexico is seeking experienced bilingual professionals based in Monterrey to support U.S.-based insurance agencies as Virtual Assistants specializing in Property & Casualty (P&C) insurance.In this role, you will provide customer service and operational support across personal lines insurance processes, including policy servicing, documentation, and communication with clients and internal teams.
You will play a key role in ensuring efficient day-to-day insurance operations and a positive customer experience.Job DetailsWork Setup: 100% Work from Home in Monterrey, N.L.Schedule: Monday to Friday only (Weekends Off)Employment Type: Full-Time (40 hours per week)Salary: $17,600 MXN gross/month with bonus eligibility and allowancesWhat We OfferCompetitive monthly salaryMonthly Work-From-Home Allowance (Internet & Electricity)One-time ergonomic chair benefitPaid training in U.S. Property & Casualty insurance processesCompany-provided computer and equipmentVacat...