Bilingual Customer Service Team Lead (Mandarin/English)

Teleperformance in George Town, Malaysia is seeking a Customer Service Team Lead to oversee a high-performing team and ensure performance standards are met. The role involves providing mentorship, leading transitions, and delivering data-driven solutions.

The ideal candidate will have a Bachelor’s degree, be proficient in Mandarin and English, and possess at least 2 years of people management experience. A passion for user experience and problem-solving skills are essential for this position.